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Shipping & Returns Policy

SHIPPING INFORMATION
 
For credit cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
 
Note: we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed, nor can the package be tracked. We encourage all deliveries to be made to a physical address so packages can be tracked.



SHIPPING/DELIVERY

We offer the following delivery options:

Processing: Your order usually will be processed within 24-48 hours. 

Shipping Fee: Shipping will be charged at checkout based on your items and location. 

Delivery: The estimated delivery time frame is 5-7 working days. Local pickup is available in-store at our location in Clarksville, TN, USA. We also deliver locally at varying rates depending on your location.
 
Note: You MUST arrange a pickup time with us. 

* All shipping promotions apply to US Ground shipments only.


 
ORDER PROCESSING

Orders are captured in our system immediately after placing the order. Any changes to an order must be made before we ship the item, which can be as fast as 5 minutes.

Orders may take a few days to process before shipping out during busy periods, holidays and over weekends.

Once shipped, orders arrive within 5-7 working days from the time the order was placed.

NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card.

Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.



CANCELLATION FEES

For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation after 24 hours of placing order; there will be a 15% cancellation fee charged. Shipping and handling charges are non-refundable.



TRACKING YOUR ORDER

Login to your account and track your order. For all guest check-out customers please see email correspondence or contact us by:

 

Email: daganinternationalmarket@gmail.com 

Phone 1: (931) 217-2876

Phone 2: (931) 302-0787



SHIPPING DELAYS

We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please contact customer service.



DISCOUNTS & COUPONS

All discount and coupon offers are limited to one per order.



QUESTIONS

If you have any questions concerning our shipping and return policy, please contact us at: 

Email: daganinternationalmarket@gmail.com 

Phone 1: (931) 217-2876

Phone 2: (931) 302-0787

Payment methods
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